Delivery Policy


All items in store take 2-7 business days to be processed, Kindly consider that to your estimated shipping time.

Sweet Shop Online / SweetShopo.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of US.
All orders are subject to availability. In case an item in your order is unavailable, we will ship you the available part of your order, and the rest of it, as soon as it becomes available.


Shipping costs for your orders are non-refundable and are based on the weight of the items you order and your location.


SweetShopo.com cannot guarantee shipping times, due to many factors that commonly affect international shipments, such as weather delays, holidays and customs inspections.


Here are our estimated shipping times:
United States: 10-20 Business Days
Canada, Europe: 10-20 Business Days
Australia, New Zealand: 10-30 Business Days
Asia: 15-30 Business Days
Mexico, Central America, South America: 15-30 Business Days


If you find any items that you ordered damaged on delivery, you must contact us within 5 days of receipt of your order.


Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.


Some orders may be tracked online at Order Tracker or you contact us for more information.


If you have any other questions please email support at support@sweetshopo.com and we will do our best to help you out.